Go to the main content of the page
www.storemusic-live.es, www.flamencolive.com - Flamenco Specialized Online Store
Advanced search

Terms of Use

TERMS OF TRADE

1.- PHYSICAL PRODUCTS

Physical products are shipped to the customer with the selected shipping method. And they are governed by the following sales policies:

In compliance with the LAW 34/2002, of July 11, on Services of the Information Society and electronic commerce, it is reported that this web site is the property of RGB Arte Visual, SL, being its identification number tax: B-79909503

To carry out any effective communication with the company, any of the following forms will be valid:

    Postal:  Antonio Salcés 1, office 1- 28002- Madrid
    Telephone:  +34915100356
    email: info@storemusic-live.com.

The contents of this website are the property of RGB Arte Visual S.L., and are protected by Spanish, European Union and international laws, all intellectual and industrial property rights over any content on this website.

Custom and Tax

VERY IMPORTANT: All shipments to countries outside the European Community are subject to taxes by the customs of each country and depend on the type of product and the total price of the order received. It is the responsibility of the buyer to pay all possible taxes subject to the rules of each country.

Storemusic-live.com will not pay any amount due to customs and recommends to the customers to find out the conditions of the customs of their country.

Orders for European Union addresses have no hidden tax in any case.


Order Returns & Cancellations


The legal term for returners is 7 days from the date of receipt.
please review the "Incidents and Returns" section


ONLINE CLAIMS AND DISPUTE RESOLUTION

Any claim that the USER considers appropriate will be attended to as soon as possible, and can be made at the following contact addresses:

Postcard: RGB Arte Visual S.L. Antonio Salcés Street 1 - 28002-Madrid
Phone: 915100356
E-mail: info@storemusic-live.com

Online Dispute Resolution

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the USER and the PROVIDER, without the need to resort to the courts of justice, through the intervention of a third, called the dispute resolution body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, finally being able to suggest and / or impose a solution to the conflict.

Link to the ODR platform: http://ec.europa.eu/consumers/odr/

 

LEGAL ADVICE

LAW OF THE SERVICES OF THE INFORMATION SOCIETY (LSSI)

RGB Arte Visual SL, responsible for the website, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website regarding the conditions of use.

This legal notice regulates the Terms and Conditions of use of the website Storemusic-live.com (hereinafter, "THE WEBSITE"), for which RGB Arte Visual SL is responsible (hereinafter, "THE COMPANY" ), with:

Registered office: calle Antonio Salcés 1 of 1 in Madrid, C.I.F. B79909503.
Phone: +34915100356
e-mail: info@storemusic-live.com
Registered in the Mercantile Registry of Madrid, Volume 796, Folio 190, Page M16192

The use of the web page-attributes the condition of user of the same (hereinafter, "THE USER") and implies the full and unreserved acceptance of each and every one of the provisions included in this legal notice published by THE COMPANY at the time the User accesses the website.

THE COMPANY reserves the right to make the modifications it deems appropriate on this website without prior notice, being able to change, delete or add both the content and services provided through it or the way in which they are presented or located on your website.

THE USER undertakes to use the Web site, the Services and the Contents in accordance with the law, morals, good customs, and public order.

INTELLECTUAL AND INDUSTRIAL PROPERTY

THE COMPANY is the owner of the domain name Storemusic-live.com .es / .eu / .com

THE WEBSITE in its entirety, including without exclusion its design, structure, and distribution, texts and contents, logos, brands, buttons, images, drawings, source code, as well as all intellectual and industrial property rights and any other distinctive sign, belong to THE COMPANY, where appropriate, to the natural or legal persons that appear as authors or holders of the rights, or their licensors.

THE USER agrees to respect these rights. You can view the elements of the website solely and exclusively, for your personal and private use, therefore the transformation, distribution, public communication, making available or any other form of exploitation, as well as its modification, alteration, or decompilation, is strictly prohibited.

Third-party logos are trademarks of their respective owners.

IP ADDRESSES AND COOKIES

This WEBSITE may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used are, in any case, temporary in nature, with the sole purpose of making browsing more efficient, and they disappear when the user session ends. In no case, these cookies themselves provide personal data and will not be used to collect them.

It is also possible that the server where the web is located recognizes the browser used by the user in order to make browsing easier, allowing, for example, access by users who have previously registered to areas, services, promotions or contests reserved exclusively for them without having to register for each visit.

They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., being in these cases technically dispensable cookies, but beneficial for the user. This WEBSITE will not install dispensable cookies without the prior consent of the user.

This WEBSITE uses its own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile drawn up from your browsing habits (for example, pages visited). Every user who visits the web is informed of the use of these cookies by means of a floating banner. In the case of accepting its use, the banner will disappear, although at any time you can revoke the consent and obtain more information by consulting our Cookies Policy in this link https://www.storemusic-live.eu/AyudaPoliticaCookies.html

THE USER has the ability to configure their browser to be alerted to the receipt of cookies and to prevent their installation on their computer. 

LINKS POLICY

From the WEBSITE, you may be redirected to content from third-party websites. Given that THE COMPANY cannot always control the content posted by third parties on their respective websites, it does not assume any type of responsibility for such content. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.

THE COMPANY is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website. of THE COMPANY. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it works properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, THE COMPANY does not rule out the possibility of certain programming errors, or that causes of force majeure, natural disasters, strikes or similar circumstances may occur that make access to the website impossible.

IP ADDRESSES

The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of pages impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

DISCLAIMER FOR THE OPERATION OF THE WEBSITE

THE COMPANY is exempt from the fact that the website will work constantly, reliably and correctly, without delays or interruptions, so it is not responsible for damages that may arise from possible failures in availability and technical continuity of the website.

THE WEBSITE is exempt from any damage and / or loss and/or benefit no longer obtained by the user or any other third party that is harmed as a result of any circumstance of force majeure, the fortuitous event, failure or error of the communication lines, or the defective provision of the service or failure in the Internet network.

APPLICABLE LAW AND JURISDICTION

For the resolution of all controversies or issues related to this website or the activities carried out therein, Spanish legislation will be applied, to which the parties expressly submit, being competent to resolve all derivative conflicts or related to its use the Courts and Tribunals of Madrid.

2. - PHYSICAL PRODUCTS WITH ONLINE/STREAMING SERVICE

For physical products with an additional online/streaming service, once the product has been purchased, the Streaming service will be available in the customer library on the website https://flamencolive.com/online/en/ and will be governed by the sales policy and general conditions of that website (flamencolve.com/online/en/)

You can activate instant notifications to receive snotice about your order.The instant notifications of the store are activated, you can deactivate them if you want to stop receiving notices.Notifications are blocked, you must enable them in your web browser if you want to receive notifications
Comodo Secure Comodo Secure
Cookies policy
We use first-party and third-party cookies to analyze our services and to show you ads related to your preferences, based on an analysis of your browsing habits. (e.g. visited pages).

You can find out more on how we use cookies and change your preferences HERE..
Hide this messageHide this message