Shipping costs and delivery delay

    Delivery charges

    Shipping cost

    The shipping costs depend on the weight of the order, the country of destination and the address of the buyer, in addition to the chosen shipping method.

    We offer 3 shipping methods:

    1.- Post mail deivery

    The delivery time in Spain is 48-72 hours with pick up at the  closest post office to the delivery address.
    For Europe and the rest of the world depends on the destination, the average delivery time is 7-15 days, being delivery at the customer's address.

    2.- DHL road courier  only for some countries in Europe.

    The delivery time for road courier is 3-6 business days depending on the country.

    Door to door deliverying in: Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, Holland, Hungary, Latvia, Lithuania, Luxembourg, Poland, Czech Republic, Romania, Sweden

     Delivering in DHL Service Point in France.

    To locate the nearest delivery point, consult the web page indicated below and put it in the comments field that will appear in step 4 at the end of your order and before payment. https://parcelshopfinder.dhlparcel.com

     If you do not choose any Service Point, the system will assign the one closest to your address.

    Once the order has gone to the destination, DHL will give you the necessary tools for you to change the delivery address to a Service Point if you consider it necessary. You can also change the Service Point assigned to you. 

     3.- Fast courier: MRW for Spain and Portugal, and UPS for rest of countries

    The delivery time in Spain and Europe for fast courier is 1-2 business days, in the rest of the world it is from 2 to 5 working days approximately.


    NOTE: for Ceuta, Melilla and the Canary Islands,  shipments are made only by certified post mail

    Once you have seen the shipping costs, you can still cancel your order without any purchase commitment. You can always check your shipping costs before confirming the order.

    If you prefer another shipping method, please contact us  by Tel. +34 915100656 o email info@storemusic-live.com


     

     


    Delivery times

    The approximate time of arrival of orders varies by destination. The delivery time in Spain and Europe (by UPS)is 1-2 business days, in the rest of the world is 2 to 4 working days.

    * Post in exceptional cases

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